How Our Program Works
Show Up, Stand Out is a free referral program that matches families with community-based organizations that help them find creative ways and resources to overcome the challenges that prevent students from attending school every day. Our team members work with eligible families one-on-one to improve their children’s school attendance and academic performance.
How does our program work?
If your child has five or more unexcused absences, you may be eligible for this program.
We know there are many reasons that can result in missing a day of school or coming in late. Whatever challenge you’re facing – raising several kids on your own, getting a ride, filling out paperwork or choosing between a job interview or taking your kids to school – Show Up, Stand Out is here to help.
Click here to find the Show Up, Stand Out community organization that works with your child’s school.
Remember, every call, email and visit is confidential.
Ready to start?
DC public schools are required to notify Show Up, Stand Out when students have five unexcused absences or late arrivals. Here is how the referral process works:
- Once referred, a Show Up, Stand Out team member will contact you to set up a free consultation to discuss how the program can help.
- We learn about the challenges you are facing with getting your children to school on time every day.
- If you enroll, we work together to create a tailored family plan just for you.
- We help you implement the plan from connecting you to additional resources to enrolling your children in special programming to improve their experience at school.
“Whether it is getting help with SmartTrip cards for transportation, uniforms for the children or book bags and school supplies, I know my SUSO case manager is there for me and my children. All I need to do is ask.”
Show Up, Stand Out has partners working with over 60 elementary and middle schools in DC, and is striving to help more than 4,000 students this year.
Here are some common questions about SUSO.
What is Show Up, Stand Out?
Show Up, Stand Out is a free, confidential program to help families get their children to school on time every day. Attendance is an important part of a child’s education, but it’s not always easy. The program works in partnership with schools and community-based organizations in D.C. to provide special assistance to families of students with more than five unexcused absences.
How does Show Up, Stand Out work?
Participating schools can refer families to Show Up, Stand Out. Once enrolled, a case manager works with the family to identify specific challenges and ways to improve school attendance. Based on needs, the program can provide a variety of services and resources.
What is the referral process?
STEP 1: If a student has more than five unexcused absences, the school will send a referral to the Show Up, Stand Out contact at its designated community-based organization.
STEP 2: A Show Up, Stand Out team member will contact the student’s parent or guardian to set up a meeting to discuss how the program can help.
STEP 3: If the parent or guardian chooses to enroll, a Show Up, Stand Out team member will begin working with the family to create an action plan.
STEP 4: The family receives services and resources to help their children get to school every day. Students are also enrolled in special programming to improve their experience at school.
Who runs Show Up, Stand Out?
A program of the DC Mayor’s Office, Show Up, Stand Out works in partnership with DC schools to help families succeed.The program is operated by a dedicated network of community-based organizations, who are embedded in the DC community, including:
- Boys Town Washington
- Catholic Charities of the Archdiocese of Washington, Inc.
- Collaborative Solutions for Communities
- East River Family Strengthening Collaborative
- Edgewood/Brookland Family Support Collaborative
- Far Southeast Family Strengthening Collaborative
- Georgia Avenue Family Support Collaborative
Is Show Up Stand Out an affiliate of the Child Protective Services?
Show Up, Stand Out is not affiliated with Child Protective services. While Show Up, Stand Out is sponsored by the DC government, all emails, visits, and phone calls are confidential.